Automotive Service Manager

Midas Auto Experts; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Midas Auto Experts is seeking an Automotive Service Manager to lead the store, drive performance, and develop a results-driven team. You’ll own the customer experience, guide solutions, and coach technicians to achieve daily, weekly, and monthly goals.

The role emphasizes sales growth, profitability, and delivering high-quality service in a fast-paced environment. If you’re customer-obsessed, competitive, and ready to grow a career with a national brand, this is your path.

Qualifications

• 2+ years of experience in a leadership role such as Service Manager or Store Manager.
• Strong automotive knowledge across tires, maintenance, and mechanical repair fundamentals.
• Sales-driven mindset with ability to present and close recommendations.
• Proven leadership and team-building skills.
• Excellent communication and customer-facing professionalism.
• High accountability, urgency, and pride in performance.
• Ability to work a flexible retail schedule, including weekends and evenings.
• Valid driver’s license.

Responsibilities

• Own the customer experience, educate customers, and build trust while delivering solutions.
• Drive sales and profitability with clear, value-based recommendations and pricing.
• Coach and motivate technicians and advisors to hit daily, weekly, and monthly goals.
• Oversee vehicle inspections and create repair plans using digital orders.
• Manage workflow and bay efficiency to optimize cycle times.
• Develop the team through hands-on leadership and feedback.
• Maintain operational excellence: inventory control, shop organization, safety, and cleanliness.
• Run the store like it’s your own; focus on results and how you achieve them.

Skills

Leadership

Sales

Customer communication

Team building

Accountability

Job description

Automotive Service Manager

Lead the Store. Drive the Numbers. Build Your Career.

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

At Midas, we don't settle for average - and we're not looking for it either.

We're hiring high-caliber Automotive Service Managers who are competitive, customer-obsessed, and driven to outperform yesterday. This is a store-level leadership role with a clear path to advancement, designed for leaders who take ownership, coach teams to win, and understand that great service and strong sales go hand in hand.

If you thrive in fast-paced environments, love building strong teams, and take pride in delivering results, this role is built for you.

What You’ll Do

As an Automotive Service Manager, you are the leader of the business - responsible for performance, people, and customer experience.

You will:

• Own the customer experience - consult, educate, and build trust while delivering solutions that meet customer needs
• Drive sales and profitability by presenting clear, value-based recommendations and pricing
• Lead from the front - coach, train, and motivate technicians and advisors to hit daily, weekly, and monthly goals
• Oversee full vehicle inspections and build comprehensive repair plans using digital repair orders
• Manage workflow and productivity to maximize bay efficiency and cycle time
• Develop your team through hands-on leadership, accountability, and performance feedback
• Maintain operational excellence - inventory control, shop organization, safety, and cleanliness
• Run the store like it’s your own - results matter, and so does how you get them

You may supervise up to 10 team members and will play a key role in developing future leaders within the organization.

What We’re Looking For

This role is for leaders, not order-takers.

• 2+ years of experience as a Service Manager, Store Manager, or similar leadership role
• Strong automotive knowledge (tires, maintenance, mechanical repair fundamentals)
• A sales-driven mindset with the ability to confidently present and close recommendations
• Proven leadership and team-building skills
• Excellent communication and customer-facing professionalism
• High accountability, urgency, and pride in performance
• Ability to work a flexible retail schedule (including weekends and occasional evenings)
• Valid driver’s license

Why Midas?

• Clear advancement path - we promote from within
• Ongoing training and leadership development
• A performance-driven culture that rewards results
• The opportunity to build a career, not just work a job