Automotive Service Manager

BigBrandTire; Los Angeles (CA); On-site; USD 58,000 - 85,000; Full time

Job summary

An established industry player in automotive services is seeking a Bilingual Automotive Service Manager to lead a dynamic team. This role involves exceeding performance targets, providing exceptional customer service, and fostering lifelong customer relationships. With a focus on professional development and career growth, the company offers competitive compensation, including base pay, commissions, and bonuses. Join a supportive environment that values your skills and promotes from within, ensuring a rewarding career path in the automotive industry.

Benefits

Competitive hourly rates

High commissions

Potential manager bonuses

Work-life balance

Career progression opportunities

ASE certification reimbursement

Paid vacation and holidays

Medical, dental, and life insurance

401(k) plan with company match

Employee discounts

Qualifications

• 1+ year of automotive tire retail and service repair sales experience.
• 1+ year of management experience in a fast-paced environment.

Responsibilities

• Meet or exceed performance targets by understanding company strategies.
• Serve as the liaison between guests and the service team.

Skills

Bilingual in English and Spanish

Excellent communication skills

Automotive tire retail experience

Management experience

Customer service skills

Detail-oriented

Sales abilities

Job description

Bilingual Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)

What is the job?

• Meet or exceed performance targets by understanding and following company strategies.
• Confidently recommend, sell, advise, and provide exceptional customer service to guests.
• Serve as the liaison between guests and the service team.
• Receive training to become product experts, capable of selling tires, wheels, services, and repairs.
• Adhere to Big Brand Tire and Service sales strategies and core values to foster lifelong customer relationships.

What will make you a great fit for our team?

• Bilingual in English and Spanish.
• Excellent communication skills for effective interaction with guests and team members.
• At least 1 year of automotive tire retail and service repair sales experience.
• At least 1 year of management experience.
• Experience working face-to-face with guests in a fast-paced environment.
• Confidence in communication, advising, recommending, and sales abilities.
• Detail-oriented with eagerness to learn and grow within the company.
• Willingness to learn and be cross-trained in sales, services, and repairs.
• Valid driver’s license and a clean driving record.
• Physical ability to lift up to 70 lbs. and perform crouching, bending, and turning movements.

What does Big Brand Tire have to offer?

• Competitive manager incentive and commission plans.
• Opportunities to master managing, sales, and service skills.
• Professional development and career growth.
• Training and mentorship for expertise development and long-term career prospects.

Perks and Benefits:

• Competitive hourly rates, high commissions, potential manager bonuses, totaling $58,000-$85,000.
• Work-life balance.
• Excellent career progression opportunities.
• ASE certification reimbursement.
• Paid vacation and holidays.
• Medical, dental, and life insurance.
• Vision, voluntary life, and accident insurance options.
• 401(k) plan with company match.
• Employee discounts and perks.

Big Brand Tire & Service is a well-established tire and automotive repair center with over 50 years of history. With locations across CA, AZ, CO, NV, TX, and growing rapidly, we focus on maintaining a family-like atmosphere. We invest in our dedicated team members and promote from within, supporting your skills development and our growth.