Automotive Service Manager

Midas CREST HILL 2121; Crest Hill (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading automotive service provider seeks an Automotive Service Manager responsible for managing service department activities, ensuring top-notch customer service, and leading a dedicated team. This position offers an opportunity for professional growth in a dynamic and supportive environment where excellence is expected.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Manage and supervise automotive service technicians.
• Deliver exceptional customer service and handle customer inquiries.
• Oversee vehicle inspections and make repair recommendations.

Skills

Customer Service

Leadership

General Automotive Knowledge

Job description

Automotive Service Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

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I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.