Automotive Service Manager

AAMCO Transmissions and Total Car Care; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Manager in Chicago. This role involves managing day-to-day operations, generating sales, overseeing customer interactions, and leading a technical team. Ideal candidates should possess 2-5+ years of management experience in the automotive industry and strong customer service skills.

Benefits

Competitive compensation packages

Incentive programs

Ongoing training and field support

M-F work week schedule

Growth opportunity

Qualifications

• Minimum of 2-5+ years of Automotive Management Experience.
• Excellent closing skills and strong commitment to customer service.
• Capable of multi-tasking in a fast-paced environment.

Responsibilities

• Engage and consult customers to generate and close sales.
• Manage technician workflow and customer vehicle repair statuses.
• Deliver quality customer service and control over operations.

Skills

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Job description

We are looking for an Individual with Automotive Management Experience to join our team!
Manager responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

Job Requirements:

• Minimum of 2-5+ years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license

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