Automotive Service Manager

EasyCare Recruiting; Cedar Rapids (IA); On-site; USD 52,000 - 78,000; Full time

Job summary

Cedar Rapids, United States-based automotive Service Manager opportunity with EasyCare Recruiting. Lead a service team, train Advisors, and drive customer satisfaction while achieving store goals.

The ideal candidate has five years related experience or training, and an industry-recognized service training program is preferred. A valid driver's license and proof of insurance are required. Excellent benefits are offered.

Qualifications

• Five years related experience and/or training; equivalent combination accepted.
• Graduation from an industry recognized service training program preferred but not required.

Responsibilities

• Train Advisors to greet customers with hospitality and respect.
• Train Advisors to present best solution for vehicle repairs clearly.
• Manage the store's workflow efficiently.
• Train Advisors to sell services honestly and with integrity.
• Maintain a positive attitude and team atmosphere.
• Use the phone professionally to build long-term relationships.
• Supervise and direct employees.
• Prepare monthly and annual business goals.
• Act professionally to reflect the quality organization.
• Direct, coordinate, and participate in customer service activities as workload dictates.
• Ensure all work meets specifications.
• Assist other employees as needed.

Education

Industry recognized service training program

Job description

Cedar Rapids, United States | Posted on 09/10/2026

We’researching for an automotive Service Manager who is motivated and serious about their career in this highlycompetitive industry. If you are driven to help people,passionate about customer service and ready to lead a successfulservice team, then this opportunity is for you!

EssentialDuties and Responsibilities:

• TrainAdvisors to greet every customer that enters our facilitywith hospitality and the highest level of respect
• TrainAdvisors to present the best solution to properly repairour customer’s vehicle in a way that is easy forthem to understand
• Managethe store’s workflow in an effective and efficientmanner
• TrainAdvisors to possess the ability to consistently andeffectively sell our services without jeopardizinghonesty and integrity
• Maintaina positive attitude and team atmosphere at all times
• Usethe phone in a professional manner, always with theintention of creating a long-term relationship betweenthe store, yourself and the customer
• Superviseand direct employees
• Preparebusiness goals for each month as well as each year
• Toact in a professional manner that reflects thequality organization you represent
• Alwaysproject an attitude of honesty and integrity
• Direct,coordinate, and participate in performing customer serviceactivities as dictated by workload
• Ensurethat all work is performed to proper specifications
• Assistother employees as needed

Requirements

Educationand/or Experience Preferences:

• Fiveyears related experience and/or training; orequivalent combination of education and experience.
• Graduationfrom an industry recognized service training program alsopreferred by not required.

Certificates,Licenses and Registration Preferences:

• Current driver's license
• Proofof minimum state required insurance on personalvehicle.
• Drivingrecord acceptable to our current insurance carrier.

Compensation

• Compensation is based on performance and is competitive with the retailautomotive market.
• We offer excellent benefits.

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on the basis ofpersonal and professional competence and potential for advancement withoutregard for race, color, religion, sex, national origin, age, marital status,disability or citizenship, as well as other classifications protected byapplicable federal, state or local laws.