Automotive Service Manager

Midas Auto Service Experts; Brownsburg (IN); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead their service department. This role involves delivering exceptional customer service, overseeing vehicle inspections, and managing a team of technicians. The company prides itself on training and promoting from within, offering a dynamic work environment where you can grow your career in the automotive sector. If you have a passion for automotive services and strong leadership abilities, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in store or service management.
• Strong customer service and leadership skills.

Responsibilities

• Deliver exceptional customer service and manage service department activities.
• Oversee vehicle inspections and manage team of technicians.

Skills

Customer service

Leadership

Communication

Team building

General automotive knowledge

Job description

Join to apply for the Automotive Service Manager role at Midas Auto Service Experts.

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promote shop service specials.
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver's license.

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships.

At Midas, we handle everything from tires to brakes to oil changes, offering endless opportunities to grow and develop your expertise.

Additional Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing