Automotive Service Manager

Midas International, LLC; Brownsburg (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead a dynamic service department. This role focuses on delivering exceptional customer service, managing a team, and overseeing vehicle inspections and repairs. The company is dedicated to promoting from within, offering extensive training and career development opportunities. Join a team that values your expertise and commitment to quality service, and help shape the future of automotive care in your community. If you have a passion for the automotive industry and strong leadership skills, this is the perfect opportunity for you.

Qualifications

• Minimum 2 years of experience in service management.
• Strong leadership and customer service skills required.

Responsibilities

• Manage service department activities and ensure customer satisfaction.
• Supervise technicians and maintain inventory.

Skills

Customer Service

Leadership

Automotive Knowledge

Flexibility

Job description

Automotive Service Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.