Automotive Service Lead: Path to Store Manager

bigbrandtire; Mesa (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay + commission

Paid vacation and holidays

Medical, dental, vision, life insurer

401(k) with match

Employee discounts

ASE reimbursement

Career growth path to management

Job summary

Big Brand Tire & Service in Mesa, AZ seeks an Automotive Assistant Manager to lead daily operations, greet guests, build estimates, and ensure a safe, efficient shop. You will bridge technicians and customers and drive service sales in a fast-paced environment.

The role offers a clear path to Store Manager or Multi-Unit leadership, weekend availability, and a competitive pay package with overtime and benefits.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends, to lead and support the team during peak times.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Automotive service management

Service sales

Team leadership

Communication

Problem solving

Driver's license

Weekend availability

Job description

Big Brand Tire & Service in Mesa, AZ seeks an Automotive Assistant Manager to lead daily operations, greet guests, build estimates, and ensure a safe, efficient shop. You will bridge technicians and customers and drive service sales in a fast-paced environment.

The role offers a clear path to Store Manager or Multi-Unit leadership, weekend availability, and a competitive pay package with overtime and benefits.