Automotive Service Lead — Growth Path & Great Benefits

bigbrandtire; Scottsdale (AZ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts & ASE reimbursement

Growth opportunities to Store Manager

Job summary

Big Brand Tire & Service in Scottsdale, AZ is seeking an Automotive Assistant Manager to lead shop operations and guest experiences. You’ll drive service sales, supervise technicians, and ensure safe, efficient daily performance.

The role emphasizes hands-on leadership, inventory control, and performance metrics. Weekend availability and a strong customer-service mindset are essential. Competitive hourly pay with commissions, overtime, and solid benefits accompany this position.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Excellent communication and problem-solving skills
• Valid driver’s license and ability to lift 70 lbs
• Open availability, including weekends

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, OSHA/EHS compliance
• Cover the deck when the Store Manager is out; model elite standards on every shift

Skills

Auto service management

Service sales

Communication

Problem solving

Driver's license

Physical strength

Weekend availability

Job description

Big Brand Tire & Service in Scottsdale, AZ is seeking an Automotive Assistant Manager to lead shop operations and guest experiences. You’ll drive service sales, supervise technicians, and ensure safe, efficient daily performance.

The role emphasizes hands-on leadership, inventory control, and performance metrics. Weekend availability and a strong customer-service mindset are essential. Competitive hourly pay with commissions, overtime, and solid benefits accompany this position.