Automotive Service Front Desk: Customer Care Specialist

Alltuneandlube; San Antonio (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Opportunities for training and career growth

Supportive, team-oriented work environment

Paid Time Off (PTO) after 1 year of full-time employment

Competitive hourly pay

Bonus based on performance

Free food & snacks

Job summary

Alltuneandlube in San Antonio is looking for a friendly and motivated Automotive Service Center Counter Representative to provide excellent customer service. This role involves greeting customers, scheduling appointments, and handling inquiries. No prior experience is required, as training will be provided. Candidates should possess strong communication and computer skills and be at least 18 years old with a valid driver's license. Enjoy a supportive work environment with advancement opportunities in the automotive service industry.

Qualifications

• No experience necessary – we provide training for the right candidate.
• Prior experience in customer service or automotive environments preferred.
• Must be at least 18 years of age.
• Valid state driver's license and clean driving record required.

Responsibilities

• Greet customers in a friendly, professional manner and assist with service needs.
• Answer phone calls, schedule appointments, and follow up on bookings.
• Create, update, and process work orders using the shop’s POS system.
• Maintain a clean, organized, and efficient front counter and reception area.

Skills

Customer service skills

Strong computer skills

Communication skills

Organizational skills

Multitasking ability

Job description

Alltuneandlube in San Antonio is looking for a friendly and motivated Automotive Service Center Counter Representative to provide excellent customer service. This role involves greeting customers, scheduling appointments, and handling inquiries. No prior experience is required, as training will be provided. Candidates should possess strong communication and computer skills and be at least 18 years old with a valid driver's license. Enjoy a supportive work environment with advancement opportunities in the automotive service industry.