Automotive Service Estimator | Weekends Off | Simpsonville

Christian Brothers Automotive Corporation; Simpsonville (SC); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Closed weekends

Paid vacation

Health benefits

Matching 401k

Employee discount

Training opportunities

Zusammenfassung

Christian Brothers Automotive Corporation in Simpsonville, SC is seeking an Automotive Estimator/Dispatcher to coordinate with technicians, review digital vehicle inspections, and prepare guest estimates. This full-time role emphasizes clear communication, organization, and timely service while supporting parts vendors and shop operations.

The position offers weekends off, paid vacation and holidays, healthcare benefits, and a 401k plan, with ongoing training and career advancement

Qualifikationen

• Must have automotive parts experience and strong customer service orientation.
• Experience with vehicle estimating, shop operations, and scheduling preferred.
• Proficiency with Windows-based automotive software and diagnostics tools preferred.

Aufgaben

• Implements and maintains an effective dispatch system.
• Schedules work to maximize productivity and assigns service tickets to technicians.
• Reviews digital vehicle inspections and maintains an organized repair log.
• Prepares guest estimates and communicates repair options clearly.
• Builds relationships with parts vendors and external partners.
• Prioritizes workloads based on part availability and shop needs.

Kenntnisse

Excellent communication

Attention to detail

Strong organizational skills

Customer service experience

Team player

Problem-solving skills

Tools

Tekmetric proficiency

Windows-based software

AllData

ProDemand

Identifix

Jobbeschreibung

# Automotive Service Estimator | Weekends Off | SimpsonvilleSimpsonville, South CarolinaFull-time •permanent## Job OverviewAs an Automotive Estimator / Dispatcher with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch service and their vehicle is repaired to the highest standards. With your excellent communication and organizational skills, you will coordinate with technicians, answer guest inquiries, and maintain an organized repair log to ensure maximum productivity and efficiency.As an Estimator/Dispatcher, you will also work closely with part supply vendors and other external partners to ensure that we always have the right tools and equipment to get the job done right. As part of our team, you'll have the opportunity to build lasting relationships with our vendors and guests, helping us maintain our reputation as a trusted and reliable automotive shop.## Benefits* **Closed Every Weekend To Spend Time With Family & Friends*** **Paid Vacation & Paid Holidays*** **Healthcare Benefits Available*** **Matching 401k Retirement Plans*** **Employee Discount Program*** **Employee Appreciation Events*** **Locally Owned and Operated*** **Wellness Program Offering Chaplain Care Support*** **On-Going Training & Career Advancement*** **Continuous Training Available Through The CBA Flywheel Learning System**## Hiring Locations### Simpsonville1216 W. Georgia RdSimpsonville, South Carolina 29680View Shop Details## Responsibilities* Implements and maintains an effective dispatch system* Schedules work to facilitate maximum productivity in accordance with the shop policy and distributes service tickets to technicians considering the workload, difficulty, and our guest needs* Reviews all digital vehicle inspections by technicians* Maintains an organized and up-to-date repair log* Answers customer inquiries and prepares estimates for our guest* Present the best solution to properly repair our customer’s vehicles in a way that is easy for them to understand* Ensure that all work is performed to proper specifications and within the time promised to the guest* Build relationships with part supply vendors, tool vendors, and all external vendors effectively* Prioritize technician workloads with part availability* Prepares a list of needed service department equipment, supplies, and required repairs - reviews service department repairs with the Service Manager* Coordinates and schedules maintenance for shop equipment* Responsible for the part supply process, including inventory, pricing, returns, warranty claims, etc.* Regularly interacts with external vendors on parts inventory and pricing* Works together as a team and assists other employees as needed* Other duties as assigned## Qualifications* Previous parts experience* Technician experience preferred* Extreme attention to detail* Able to work in a fast-paced environment* Tekmetric proficiency strongly encouraged* Excellent communication skills: Must be able to communicate clearly and effectively with technicians, guests, and other team members to ensure that everyone is on the same page* Commercial parts experience* Demonstrates a strong team-player mindset with the ability to collaborate effectively in a fast-paced shop environment* Maintains a positive, professional attitude and contributes to a productive workplace culture* Proven guest service and customer relations experience with the ability to build trust and clearly communicate recommendations* Prior automotive industry experience required; service advising, estimating, or shop operations experience preferred; strong organizational skills with the ability to manage multiple priorities and deadlines* Ability to communicate effectively with technicians, vendors, and guests* Detail-oriented with solid problem-solving skills* Strong organizational skills and problem-solving skills: Estimators are responsible for coordinating multiple work orders, scheduling appointments, and managing paperwork. They must be highly organized to ensure that everything is completed accurately and on time* Customer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that customers are satisfied with the work that is performed on their vehicles* Proficient in Windows-based computer software and automotive store applications such as AllData, ProDemand and Identifix.* Previous experience in an Automotive Sales, Advisor/Writer, Technician or Estimator/ position preferred## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.