Automotive Service Advisor / Writer | Up to $65k* & Weekends Off | Arnold

Christian Brothers Automotive Corporation; Arnold (MO); Ibrido; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up To $65K including bonus

Closed Every Weekend

Air Conditioned bays

Team performance bonuses

Healthcare benefits available

Paid vacation & holidays

Matching retirement plans

On-going training

Chaplain care support

Weekly team lunches

Descrizione del lavoro

Christian Brothers Automotive Corporation in Arnold, MO is seeking an Automotive Service Advisor/Writer. You guide guests through repairs, present clear options, and maintain customer satisfaction in a friendly, professional environment.

Responsibilities include driving workflow, selling services with integrity, and building lasting relationships with customers while working with a supportive team in a modern, air‑conditioned facility.

Competenze

• Experience in automotive customer service or service writer roles.
• Current driver’s license and a driving record acceptable to the insurer.
• Proficiency with Windows-based software and automotive store applications.

Mansioni

• Greet every guest entering the store with hospitality and respect.
• Present repair options in an easy-to-understand manner.
• Manage the store workflow efficiently and accurately.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate professionally on the phone.
• Build long-term relationships with customers and the store.
• Direct, coordinate and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs meet proper specifications.
• Work as a team and assist others as needed.
• Other duties as assigned.

Conoscenze

Customer service

Communication

Sales ability

Automotive knowledge

Strumenti

Windows-based software

Automotive store applications

Descrizione del lavoro

# Automotive Service Advisor / Writer | Up to $65k\\* & Weekends Off | ArnoldArnold, MissouriFull-time •permanent## Job OverviewAs an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include building repair estimates and advising the guest on repairs and maintenance using our CBA presentation standards,## Benefits* **\\*Up To $65K including bonus for Highly Qualified Candidates*** **Closed Every Weekend To Spend Time With Family & Friends*** **Air Conditioned and Heated Bays*** **Earn More With Team Performance Bonuses*** **Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar*** **Paid Vacation & Paid Holidays*** **Healthcare Benefits Available*** **Matching Retirement Plans*** **On-Going Training & Career Advancement*** **Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards*** **Continuous Training Available Through The CBA Flywheel Learning System*** **Employee Appreciation Events*** **Chaplain Care Support Available*** **Weekly Team Lunches*** **Locally Owned and Operated**## Hiring Locations### Arnold2190 Church RoadArnold, Missouri 63010View Shop Details## Responsibilities* Greet every guest that enters our facility with hospitality and respect* Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand* Manage the store’s workflow in an effective and efficient manner* Consistently and effectively sell our services without jeopardizing honesty and integrity* Maintain a positive attitude and team atmosphere at all times* Communicate on the phone in a clear professional manner* Build long-term relationships between the store, yourself and our customer* Directs, coordinates, and participates in performing customer service activities* Shuttle guest as needed in CBA branded vehicle* Ensure that all repairs are performed to proper specifications.* Work together as a team and assist other employees as needed* Other duties as assigned## Qualifications* Current driver’s licenses* Driving record acceptable to our current insurance carrier* Proficiency in Windows based computer software and automotive store applications* Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.