Automotive Service Dispatcher — Fast-Paced Growth

Paragon Honda; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts on vehicles, parts,

Paid time off

Manufacturer training

Job summary

Paragon Honda is seeking an Automotive Service Dispatcher to join our service team. This role supports a fast-paced department by dispatching work to technicians and guiding Service Advisors to customers, while maintaining CSI scores and high standards of service.

The position emphasizes organization, excellent communication, and a strong work ethic in a dynamic automotive dealership setting. Competitive benefits and opportunities for growth are offered.

Qualifications

• Customer service driven with a focus on satisfaction.
• Strong organizational and verbal/written communication skills.
• Experience in a dealership environment and understanding of vehicle repairs/maintenance.

Responsibilities

• Provide high quality customer service and satisfaction at or above standards.
• Dispatch work to technicians and support workflow in the service department.
• Direct Service Advisor to customers and hand off keys/ROs promptly.
• Ensure service department operates safely and in compliance with policies.

Skills

Customer service

Organization

Communication

Dealership experience

Computer skills

Driver's license

Job description

Paragon Honda is seeking an Automotive Service Dispatcher to join our service team. This role supports a fast-paced department by dispatching work to technicians and guiding Service Advisors to customers, while maintaining CSI scores and high standards of service.

The position emphasizes organization, excellent communication, and a strong work ethic in a dynamic automotive dealership setting. Competitive benefits and opportunities for growth are offered.