Automotive Service Consultant - Spanish Speaking

Courtesy Automotive Group; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

Employee discounts

Health, dental, vision insurance

Company-sponsored life insurance

401(k) retirement plan

Career growth opportunities

Values-driven culture

Job summary

Courtesy Automotive Group in Phoenix, AZ seeks a Service Consultant to greet customers, explain service needs, and manage repair orders. This full-time role emphasizes selling services honestly, maintaining strong customer relationships, and coordinating shuttle services as needed.

Qualifications include fluent Spanish, prior automotive dealership service experience, a high school diploma, and a clean driving record. A positive, team-oriented attitude and good communication are essential.

Qualifications

• Fluent in Spanish.
• Strong customer service and communication skills.
• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to pass pre-employment background check and drug screen.

Responsibilities

• Greet customers with professionalism, hospitality, and respect.
• Clearly explain service recommendations and repair solutions.
• Manage repair orders and workflow efficiently.
• Sell services honestly and effectively.
• Communicate with customers in person and by phone in a clear, professional manner.
• Build strong, long-term customer relationships.
• Coordinate shuttle service for customers when needed.
• Ensure all repairs meet quality and safety standards.
• Support teammates and maintain a positive, team-oriented atmosphere.
• Perform other duties as assigned.

Skills

Spanish

Customer service

Communication

Professional appearance

Organization

Team-oriented

Driver's license

Background check

Education

High School Diploma

Tools

DMS/CDK

Job description

Position:Service Consultant

Employment: Full Time

Location: Phoenix, AZ

Start Date: ASAP

Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.

Responsibilities

• Greet customers with professionalism, hospitality, and respect
• Clearly explain service recommendations and repair solutions
• Manage repair orders and workflow efficiently
• Sell services honestly and effectively
• Communicate with customers in person and by phone in a clear, professional manner
• Build strong, long-term customer relationships
• Coordinate shuttle service for customers when needed
• Ensure all repairs meet quality and safety standards
• Support teammates and maintain a positive, team-oriented atmosphere
• Perform other duties as assigned

Qualifications

• Fluent in Spanish
• Previous experience in an automotive dealership service department preferred
• High school diploma or equivalent
• Strong customer service and communication skills
• Basic computer proficiency (DMS/CDK a plus)
• Professional appearance and demeanor
• Ability to stay organized and calm in a fast-paced environment
• Positive, friendly, team-oriented attitude
• Valid driver’s license with a clean driving record
• Ability to pass pre-employment background check and drug screen

What We Offer:

• Competitive compensation.
• PTO
• Employee discounts.
• Comprehensive benefits such as health, dental, and vision insurance.
• Company-sponsored life insurance.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Values-driven culture built on professionalism, integrity, and a fun family atmosphere.

We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.