Automotive Service Concierge & Greeter

Sonic Automotive; Poway (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

PTO

Personal Automotive Concierge Service

Job summary

Poway Honda, a Sonic Automotive family dealership, is seeking a Service Greeter/Porter to help move service customer vehicles and maintain an orderly service parking area. The role focuses on smooth traffic flow, customer convenience, and a professional presence.

The position requires greeting customers, recording details, guiding traffic, and supporting service advisors. Pay is $18 per hour, with benefits including medical/dental/vision, HSA, 401k, and PTO.

Qualifications

• Authorized to work in the USA.
• Must pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up.
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Skills

Authorized to work in USA

Pre-employment testing

Driver license

Job description

Poway Honda, a Sonic Automotive family dealership, is seeking a Service Greeter/Porter to help move service customer vehicles and maintain an orderly service parking area. The role focuses on smooth traffic flow, customer convenience, and a professional presence.

The position requires greeting customers, recording details, guiding traffic, and supporting service advisors. Pay is $18 per hour, with benefits including medical/dental/vision, HSA, 401k, and PTO.