Automotive Service Concierge (Evenings & Weekends)

Lithia & Driveway; Clovis (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short/Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Nissan of Clovis is seeking a friendly Customer Service Representative to support dealership operations and customer demand. You will handle inbound and outbound calls, schedule service appointments, and coordinate with the service team to ensure a smooth experience.

We welcome high school graduates 18+ with experience using dealership CRM systems. The role offers flexible scheduling, including evenings, weekends, and holidays, and provides competitive pay plus a comprehensive benefits

Qualifications

• High school diploma or equivalent required.
• Experience handling inbound/outbound calls and customer inquiries.
• Experience with dealership CRM systems.

Responsibilities

• Handle inbound and outbound customer calls.
• Schedule service appointments.
• Follow up with customers regarding appointments and service needs.
• Maintain accurate customer records.
• Provide first-class customer support.

Skills

Customer service

Call handling

CRM systems

Administrative tasks

Education

High School Diploma or equivalent

Tools

CRM software

Dealership software

Job description

Lithia Nissan of Clovis is seeking a friendly Customer Service Representative to support dealership operations and customer demand. You will handle inbound and outbound calls, schedule service appointments, and coordinate with the service team to ensure a smooth experience.

We welcome high school graduates 18+ with experience using dealership CRM systems. The role offers flexible scheduling, including evenings, weekends, and holidays, and provides competitive pay plus a comprehensive benefits