Automotive Service Concierge — Drive Lane Expert

#1 COCHRAN BUICK GMC YOUNGSTOWN; Boardman (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Parental leave

401(k) with match

Disability & workers’ comp

Term life insurance

Competitive pay

Job summary

#1 Cochran Buick GMC Youngstown is seeking a Service Advisor in Boardman, OH. You will be the first point of contact in the service lane, guiding customers through the repair process and scheduling, ensuring a smooth, welcoming experience.

You’ll work in a recognizeable automotive group that emphasizes learning, development, and teamwork. Join our winning team and help move customers, colleagues, and the community in the most moving ways possible.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional and energetic work style.
• Previous dealership service advisor experience is a huge plus.

Responsibilities

• Oversee flow of the service drive, ensuring prompt and courteous customer service.
• Own the customer's experience by completing additional tasks to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.

Skills

Organized & friendly

Manage others

Time management

Excellent communication

Professional & energetic

Dealership service experience

Job description

#1 Cochran Buick GMC Youngstown is seeking a Service Advisor in Boardman, OH. You will be the first point of contact in the service lane, guiding customers through the repair process and scheduling, ensuring a smooth, welcoming experience.

You’ll work in a recognizeable automotive group that emphasizes learning, development, and teamwork. Join our winning team and help move customers, colleagues, and the community in the most moving ways possible.