Automotive Service Concierge | Customer-Focused Assistant

Classic CDJR Lancaster; Lancaster (SC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Opportunities for growth

Job summary

The Service Assistant at Classic CDJR Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility.

We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full-time, hourly position in the auto industry based in Lancaster, South Carolina.

Qualifications

• Excellent customer service skills and the ability to communicate effectively with clients and colleagues.
• Strong attention to detail and organizational skills.
• Valid driver's license and a good driving record.

Responsibilities

• Greet customers with a warm smile, and direct our customers to the appropriate advisor.
• Actively listen to our customers looking for opportunities to provide a bespoke experience.
• Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations
• Moving vehicles to and from service areas and ensuring they are parked in designated areas
• Retrieve and deliver vehicles to customers upon completion of service
• Assist service advisors or technicians with retrieving parts or tools as needed
• Monitor and replenish supplies in the service department.
• Follow all safety regulations and maintain a safe and clean working environment
• Perform other duties as assigned by management

Skills

Customer service

Communication

Attention to detail

Organizational skills

Team player

Education

High school diploma or equivalent

Job description

The Service Assistant at Classic CDJR Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility.

We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full-time, hourly position in the auto industry based in Lancaster, South Carolina.