Automotive Service Concierge & Cashier

Greenway Automotive; Opelika (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Employee Purchase and Service Benefits

Growth opportunities and internal/prom

Full benefits including Medical,Dental

401(k) Retirement Savings Plan

State of the Art Facility

Job summary

Opelika Ford is seeking a Full-Time Receptionist/Cashier to courteously manage all service and repair transactions for customers. You will handle payments, greet visitors, answer phones, and support the Sales/Service Department with excellence in customer service.

The ideal candidate has a high school diploma or GED with money-handling and POS experience, and automotive dealership exposure is a plus. Strong administrative and organizational skills are required for a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience with money handling and POS systems.
• Automotive dealership experience preferred.
• Excellent customer service focus.
• Strong administrative and organizational skills.

Responsibilities

• Receives and processes payments for products and services.
• Operates the complete POS system and other required software.
• Accepts responsibility for money drawer.
• Coordinates questions with the appropriate department personnel.
• Addresses customer concerns and issues or escalates them as needed.
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
• Ensures that all customer contact information is up-to-date and accurate.
• Greets all customers in a warm, sincere, and helpful manner.
• Answer dealership group phones and directs calls as necessary.
• Handles customer complaints or escalates when necessary.
• Provides administrative assistance as needed.
• Performs other duties as assigned.

Skills

Customer service

Money handling

Communication skills

Multitasking

Problem solving

Organization

Attention to detail

Microsoft Office

Education

High school diploma or GED

Tools

POS system

Cash register

Microsoft Office

Job description

Opelika Ford is seeking a Full-Time Receptionist/Cashier to courteously manage all service and repair transactions for customers. You will handle payments, greet visitors, answer phones, and support the Sales/Service Department with excellence in customer service.

The ideal candidate has a high school diploma or GED with money-handling and POS experience, and automotive dealership exposure is a plus. Strong administrative and organizational skills are required for a fast-paced environment.