Automotive Service Center Supervisor

Jiffy Lube; Winchester (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Jiffy Lube in Winchester, MA is seeking an Assistant Store Manager to support daily store operations, lead a team, ensure service standards, and drive customer satisfaction. You will coach staff, manage inventory, handle cash, and promote safety while fostering growth to Store Manager.

The role offers advancement potential, possible bonuses on promotion, a fast-paced environment, and a strong emphasis on teamwork and professional conduct.

Qualifications

• 0-2 years of experience managing employees.
• 1-2 years of automotive/quick lube experience required.
• Valid U.S. driver’s license.
• Excellent interpersonal and communication skills.
• Succeeds in a team environment and works well with others.
• Passion for automotive repair and maintenance.

Responsibilities

• Train and supervise employees to ensure effective performance and development.
• Represent Jiffy Lube with a high level of professionalism and exceptional service.
• Consistently exceed customer service expectations through proactive engagement.
• Enforce company policies related to safety, attendance, personal behavior, and other guidelines.
• Ensure adherence to OSHA and environmental regulations.
• Stay informed about current sales performance and targets.
• Address and resolve customer complaints and warranty issues in line with company standards.
• Complete all required computer-based and on-the-job training as needed.
• Manage customer flow to enhance service efficiency and reduce wait times.
• Generate sales for the store and revenue for the company.
• Order, receive, and audit inventory to maintain optimal stock levels and control.

Skills

Interpersonal skills

Communication skills

Teamwork

Automotive knowledge

Driver's license

Job description

Jiffy Lube in Winchester, MA is seeking an Assistant Store Manager to support daily store operations, lead a team, ensure service standards, and drive customer satisfaction. You will coach staff, manage inventory, handle cash, and promote safety while fostering growth to Store Manager.

The role offers advancement potential, possible bonuses on promotion, a fast-paced environment, and a strong emphasis on teamwork and professional conduct.