Automotive Service Cashier / Receptionist

South Shore Chrysler Dodge Jeep Ram; New York (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off and vacation

Employee vehicle purchase plan

Discounts on products and services

Job summary

A local automotive dealership is seeking an energetic Automotive Service Cashier/Receptionist. Responsibilities include processing payments, scheduling appointments, and providing excellent customer service. Candidates should possess strong organizational and communication skills. This full-time position offers a competitive salary and benefits, including medical and dental insurance.

Qualifications

• Must be dependable and follow assigned work schedule.
• Must address and answer customer requests via phone and email.
• Strong organizational skills with the ability to effectively multi-task.

Responsibilities

• Process payments for services rendered and assist with phone inquiries.
• Schedule customer service appointments and verify customer information.
• Maintain a cash management system and complete daily deposits.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Cash handling experience

Tools

Basic computer skills

Job description

Overview

Join to apply for the Automotive Service Cashier / Receptionist role at South Shore Chrysler Dodge Jeep Ram.

The dealership is hiring an energetic, outgoing, self-starting, reliable service cashier / receptionist with excellent customer service skills.

Compensation

Base pay range: $30,000.00/yr - $50,000.00/yr. This range is provided by South Shore Chrysler Dodge Jeep Ram. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Employee vehicle purchase plan
• Discounts on products and services

Responsibilities

• The Cashier is responsible for receiving/processing payments for services rendered, assisting with answering the phones, booking appointments, conducting follow-up calls, and answering client inquiries in a timely, effective manner.
• Ensures excellent service standards and maintains high customer satisfaction.
• Schedules service for customers either in person or on the phone.
• Takes detailed, accurate messages.
• Verifies customer appointments and all relevant customer information (name, phone number, VIN, mileage, etc.).
• Greets customers with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location.
• Works cooperatively with the sales and other internal teams.
• Files, scans & retrieves repair orders.
• Prepares deposits and maintains a cash management system. Completes daily deposit.
• Other duties as assigned.

Qualifications

• Must be dependable and follow assigned work schedule.
• Must be able to address and answer customer requests via phone and e-mail.
• Strong organizational skills and the ability to effectively multi-task.
• Basic knowledge of computers.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent telephone skills.
• Cash handling experience.
• Rotating Saturday.
• Must pass a drug test and a background check.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Additional details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing

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