Automotive Service Cashier & Café Concierge

Sheehy Auto Stores; Annapolis (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Sheehy Lexus of Annapolis is hiring a Service Cashier/Cafe Concierge to greet service customers and assist with service and parts transactions. You will cashier for Parts and Service, respond to customers at the Lexus Cafe, stock items, verify repair orders, and handle related tasks.

The role requires a high school diploma, professional communication, customer service experience, and the ability to pass background checks, MVR, and drug tests.

Qualifications

• High School diploma or higher.
• Ability to communicate professionally.
• Customer service experience and friendly demeanor.
• Accountability and personal integrity are essential in handling sensitive information.
• Professional appearance and work ethic.
• High-energy personality and strong attitude.
• All candidates must be authorized to work in the USA.
• Must pass pre-employment testing including background checks, MVR, and drug test.
• Must have a valid driver’s license.

Responsibilities

• Cashiering for Parts and Service.
• Responding to customers at the Lexus Cafe, stocking food items.
• Verify closed repair orders.
• Handle bad checks.
• Track vehicles left at the dealership and handle them appropriately.
• Payroll and time cards.
• Customer call backs.
• File service repair orders.
• Handle all customer information.
• Assist the warranty administrator.
• Handle bulk mailers.
• Type all service letters.
• Create service reports.
• Assist with factory rep visits.
• Keep track of Emissions inspectors' licenses.
• Service reminders.

Skills

Customer service

Professional demeanor

Communication skills

Work authorization USA

Education

High School diploma or equivalent

Job description

Sheehy Lexus of Annapolis is hiring a Service Cashier/Cafe Concierge to greet service customers and assist with service and parts transactions. You will cashier for Parts and Service, respond to customers at the Lexus Cafe, stock items, verify repair orders, and handle related tasks.

The role requires a high school diploma, professional communication, customer service experience, and the ability to pass background checks, MVR, and drug tests.