Service Concierge: Greet, Schedule & Support

Lexus of Cool Springs; Nashville (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vacation days

Vehicle reimbursement

Work-life balance

Lexus training

IRA match

Christmas club

Job summary

Lexus of Nashville is looking for a friendly, organized Full-Time Service Receptionist to be the welcoming face of our service department. You will greet service customers, guide them through visits, and direct them to the correct department while handling calls and messages with a professional demeanor.

You will also assist with scheduling service appointments, manage the service calendar, help with loaner vehicles, drive customer vehicles as needed, and keep the café area tidy.

Qualifications

• Friendly, professional attitude and excellent communication skills.
• Ability to multitask and stay on schedule in a fast-paced environment.
• Team player ready to make a difference every day.

Responsibilities

• Greet service customers with a smile and guide them through their visit.
• Direct guests to the correct department and connect them with the appropriate team member.
• Answer phone calls professionally and route them or take detailed messages.
• Assist with scheduling service appointments and managing the service calendar.
• Help customers with loaner vehicles and drive customer vehicles as needed.
• Keep our café area tidy and welcoming - including preparing light refreshments.
• Support dealership operations and jump in where needed.

Skills

Customer service

Multitasking

Communication skills

Organizational skills

Job description

Lexus of Nashville is looking for a friendly, organized Full-Time Service Receptionist to be the welcoming face of our service department. You will greet service customers, guide them through visits, and direct them to the correct department while handling calls and messages with a professional demeanor.

You will also assist with scheduling service appointments, manage the service calendar, help with loaner vehicles, drive customer vehicles as needed, and keep the café area tidy.