Automotive Service Cashier and Appointment Coordinator

J.C. Lewis; Pooler (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Paid time off and holidays

Medical, dental, and vision insurance

Life insurance and AD&D

Short- and long-term disability

Job summary

J.C. Lewis Motor Company in Pooler, GA is seeking an Automotive Service Cashier and Appointment Coordinator. This full-time clerical role is the first point of contact for service customers, handling payments and scheduling in a fast-paced dealership environment.

You will support service coordinators as needed, work overtime and some Saturdays, and join a team focused on customer satisfaction and operational excellence.

Qualifications

• Experience in automotive service cashier or call center preferred.
• Proficient with computer tracking systems for calls and appointments.
• Excellent communication and organizational skills.
• Willing to work overtime and some Saturdays.
• Must be at least 19 years old with a valid driver’s license and acceptable driving record.

Responsibilities

• Serve as liaison between the service department and customers.
• Collect service payments and close service invoices.
• Assist with loaner vehicle fleet handling and checkout/check-in.
• Receive and respond to high volume inbound calls and online inquiries.
• Identify customer needs and schedule or modify service appointments.

Skills

Automotive BDC

Cashier

Call center

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Automotive Service Cashier and Appointment Coordinator

POOLER SERVICE MANAGER Full Time Clerical Pooler, GA, US

Salary Range: $18.00 To $24.00 Hourly

J.C. Lewis Motor Company

Location: Pooler, GA

Pay: $18-$24/hour, based on experience

Drive Your Career Forward with Georgia’s Oldest and Most Trusted Dealership

J.C. Lewis Motor Co. is proud to be Georgia’s oldest continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At J.C. Lewis Ford Pooler, we're looking for a service cashier and appointment coordinator to join our team and serve as one of the initial points of contact for our service customers.

The primary responsibilities of this position will focus on the service cashier role, with secondary responsibilities including providing coverage for our service appointment coordinators as needed.

This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving – ensuring each customer feels informed, respected, and confident in the care of their vehicle.

What You’ll Do

• Serve as the liaison between the service department and customers
• Collect service payments and close service invoices
• Assist the service department with loaner vehicle fleet as well as loaner vehicle prep, check-out, and check-in
• Receive and respond to a high volume of inbound calls and online inquiries in a prompt, professional, and courteous manner
• Identify customer needs and schedule or modify service appointments

What We’re Looking For

• Prior automotive BDC, service, cashier, or call center experience preferred
• Computer proficiency, with experience using computer tracking systems for calls and appointments preferred
• Excellent communication skills, organizational skills, attention to detail, and ability to multitask in a fast-paced environment
• Positive attitude with an upbeat, outgoing personality and dedication to exceptional customer service
• Dependable and compliant in following an assigned work schedule, which will include some overtime and occasional scheduled Saturdays
• At least 19 years of age with a valid driver’s license and an acceptable driving record

What We Offer

• 401(k) with company match
• Paid time off and holidays
• Medical, dental, and vision insurance
• Life insurance and AD&D
• Short- and long-term disability
• A supportive, team-focused work environment with opportunities to grow

Apply today to join a fast-paced, team-oriented dealership focused on customer satisfaction and operational excellence.

J.C. Lewis Motor Co. is an Equal Opportunity Employer.