Assistant Sales Manager

Midas Auto Experts; Eatontown (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts in Eatontown, NJ seeks an Automotive Service Manager to lead technicians and manage shop operations, ensuring safe, efficient service and customer satisfaction.

You will coordinate between managers, customers, and staff, deliver actionable repairs, and uphold our standards while mentoring team members. Applicants should have automotive knowledge and a proven leadership track record; weekends/evenings may be required.

Qualifications

• Experience in store or service assistant manager role.
• Strong customer service orientation and problem-solving.
• Ability to lead a team and communicate clearly.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver's license required.

Responsibilities

• Directs automotive and general service technicians in shop operations.
• Liaises between managers, customers, and employees.
• Supervises up to 10 employees and ensures safety.
• Oversees vehicle inspections and prepares repair orders.
• Promotes service specials and financing options.
• Maintains organized, clean work environment.

Skills

Leadership

Team building

Customer service

Communication

General automotive knowledge

Driver's license

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Help ensures a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies' vision, purpose, core values and employee creed.
• Help ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license

Qualities that make you stand out from the rest

• Attention to detail and organizational skills
• Understanding the current performance of the location and asks for assistance if needed.
• Reliable
• Has Mechanical Knowledge
• Excellent customer service skills
• Great leadership skills in shops
• Well Spoken
• Excellent at following directions