Automotive Service Assistant

Darling's Auto Group; Bangor (ME); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO 18 days in first year

7 paid holidays

Employee Ownership (ESOP)

Training & career growth

Climate-controlled shop

Job summary

DARLING'S KIA in Bangor is hiring a full-time Service Assistant to join Maine’s respected auto dealer group. The role offers opportunities for career growth, an ESOP environment, and a supportive team culture in a climate-controlled shop.

You will assist customers, relay service timelines and costs, document warranty processes, and collaborate with technicians to ensure a high-quality customer experience. A valid driver’s license is required.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to manage multiple tasks efficiently.
• Professional appearance and clear verbal/written communication.

Responsibilities

• Interact with customers to assess vehicle service needs and concerns.
• Explain service costs and timelines to customers.
• Follow warranty and department processes with proper documentation.
• Communicate effectively with customers and co-workers.

Skills

Communication

Multi-tasking

Professional appearance

Computer proficiency

Driver's license

Tools

Office/CRM software

Job description

DARLING'S KIA in Bangorhas an opening for a full-time Service Assistant who's ready for a new career with one of the most prestigious auto dealer groups in Maine.

WHAT WE HAVE TO OFFER:

• - Voted one of the Best Places to Work in Maine for the 11th year running
• - 100% Employee Owned -No Cost ownership that builds long-term value
• - High Earning Potential- generous wage plus monthly bonus
• - Generous PTO – earn up to18 paid days off in first year, plus 7 paid holidays
• - Climate-controlled Shop. Yes, it's air conditioned!
• - Benefits include medical, dental, vision, 401k plan with company match
• - Training, resources, and opportunities for career growth
• - Positive work culture built on integrity, professionalism, excellence and teamwork

RESPONSIBILITIES / REQUIREMENTS:

• - Communicate with customers to determine the vehicles' needs and concerns
• - Communicate with customers regarding costs and time required for services and repairs
• - Follow warranty and department processes with proper documentation
• - Effective communicator with both customers and co-workers
• - Ability to handle multiple tasks efficiently
• - Proficiency with computers
• - Professional appearance and good verbal / written communication skills
• - Must have a valid driver’s license

DARLING'Swas founded asa family-owned and operated business that has proudly served our communities throughout Maine for over 100 years. As a recently established Employee Stock Ownership Plan (ESOP) company, we are excited to offer our employees the opportunity to share in the success and future of the organization. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource – our employees. If you're ready for a new challenge with high earning potential and career growth, join us at DARLING'S AUTO GROUP! EOE/MF

If you require an ADA accommodation to complete an application through our online system, you may call the Human Resources Department at 207-992-1740, or [e-mail] we can assist you with the application process.