Customer-Focused Service Assistant — Employee-Owned Auto Group

Darlingschevy; Bangor (ME); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO 18 days in first year

7 paid holidays

Employee Ownership (ESOP)

Training & career growth

Climate-controlled shop

Job summary

DARLING'S KIA in Bangor is hiring a full-time Service Assistant to join Maine’s respected auto dealer group. The role offers opportunities for career growth, an ESOP environment, and a supportive team culture in a climate-controlled shop.

You will assist customers, relay service timelines and costs, document warranty processes, and collaborate with technicians to ensure a high-quality customer experience. A valid driver’s license is required.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to manage multiple tasks efficiently.
• Professional appearance and clear verbal/written communication.

Responsibilities

• Interact with customers to assess vehicle service needs and concerns.
• Explain service costs and timelines to customers.
• Follow warranty and department processes with proper documentation.
• Communicate effectively with customers and co-workers.

Skills

Communication

Multi-tasking

Professional appearance

Computer proficiency

Driver's license

Tools

Office/CRM software

Job description

DARLING'S KIA in Bangor is hiring a full-time Service Assistant to join Maine’s respected auto dealer group. The role offers opportunities for career growth, an ESOP environment, and a supportive team culture in a climate-controlled shop.

You will assist customers, relay service timelines and costs, document warranty processes, and collaborate with technicians to ensure a high-quality customer experience. A valid driver’s license is required.