Automotive Service Advisor / Writer | Weekends Off | Waunakee

Christian Brothers Automotive Corporation; Waunakee (WI); Hybrid; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

Weekend off

Bonus opportunities

Paid vacation

Healthcare benefits

401k benefits

Zusammenfassung

Christian Brothers Automotive in Waunakee, Wisconsin is seeking an Automotive Service Advisor/Writer to greet customers, guide repairs, and manage shop workflow. You will communicate clearly with customers and team members, selling services while upholding honesty and integrity.

The role requires a customer-focused attitude and the ability to work Monday–Friday, with weekends off. Benefits include paid vacation and holidays, healthcare, 401k, and ongoing training with growth opportunities.

Qualifikationen

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency with Windows-based software and automotive store applications.

Aufgaben

• Greet every customer that enters our facility with hospitality and respect.
• Present the best solution to properly repair our customer’s vehicle in an easy-to-understand way.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services with honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships between the store, yourself and the customer.
• Direct, coordinate and participate in customer service activities.
• Assist shuttle customers in CBA branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as a team and help other employees as needed.

Kenntnisse

Customer service experience

Communication skills

Phone etiquette

Tools

Windows-based software

Automotive store applications

Jobbeschreibung

# Automotive Service Advisor / Writer | Weekends Off | WaunakeeWaunakee, WisconsinFull-time •permanent## Job OverviewAs an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.## Benefits* **Closed Every Weekend To Spend Time With Family & Friends\\**** **Up To $75K with Bonus Opportunities after probationary period*** **Paid Vacation & Paid Holidays*** **Healthcare Benefits Available*** **401k benefits available*** **On-Going Training & Career Advancement*** **Continuous Training Available Through The CBA Flywheel Learning System*** **Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar*** **Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available*** **Employee Appreciation Events*** **Chaplain Care Support Available*** **Locally Owned and Operated*** **Employee Point Store Access - Redeem Your Training Points For Brand Swag & Rewards**## Hiring Locations### Waunakee2820 Sarah LaneWaunakee, Wisconsin 53597View Shop Details## Responsibilities* Greet every customer that enters our facility with hospitality and respect* Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand* Manage the store’s workflow in an effective and efficient manner* Consistently and effectively sell our services without jeopardizing honesty and integrity* Maintain a positive attitude and team atmosphere at all times* Communicate on the phone in a clear professional manner* Build long-term relationships between the store, yourself and the customer* Directs, coordinates, and participates in performing customer service activities* Shuttle customers as needed in CBA branded vehicle* Ensure that all repairs are performed to proper specifications.* Work together as a team and assist other employees as needed.* Other duties as assigned.## Qualifications* Current driver’s license* Driving record acceptable to our current insurance carrier* Proficiency in Windows based computer software and automotive store applications* Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 285+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.