Automotive Service Advisor & Writer - Weekends Off & Growth

Christian Brothers Automotive Corporation; Northern, Waunakee (KY, WI); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Closed Every Weekend To Spend Time On/

Up To $75K with Bonus Opportunities

Paid Vacation & Paid Holidays

Healthcare Benefits Available

401k benefits available

On-Going Training & Career Advancement

Continuous Training Through The CBAFly

Financial Wellness Program—SmartDollar

Future Franchise Leadership Academy

Employee Appreciation Events

Chaplain Care Support

Locally Owned and Operated

Employee Point Store Access

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Waunakee, WI, to guide customers through repairs with clear explanations and excellent service. You will manage workflow, build lasting relationships, and help customers understand repair options while maintaining integrity.

This full-time role offers weekends off, a potential bonus up to $75K after probation, paid vacation/holidays, healthcare, 401k, ongoing training, and career advancement opportunities through

Qualifications

• Must have a current driver’s license.
• Driving record acceptable to our current insurance carrier.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows-based computer software and automotive store applications.

Responsibilities

• Greet every customer that enters our facility with hospitality and respect.
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and the customer.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle customers as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Skills

Customer service

Windows software

Driving license

Sales experience

Automotive knowledge

Tools

Automotive store software

Windows-based software

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Waunakee, WI, to guide customers through repairs with clear explanations and excellent service. You will manage workflow, build lasting relationships, and help customers understand repair options while maintaining integrity.

This full-time role offers weekends off, a potential bonus up to $75K after probation, paid vacation/holidays, healthcare, 401k, ongoing training, and career advancement opportunities through