Automotive Service Advisor/Writer

The Faulkner Organization; Mechanicsburg (Cumberland County); On-site; USD 40,000 - 55,000; Full time

Job summary

The Faulkner Automotive Group seeks an enthusiastic Automotive Service Advisor/Writer for their Mechanicsburg location. This role involves customer interaction, vehicle information gathering, and providing top-tier service. Join a company recognized as one of the best places to work, offering training and growth opportunities.

Benefits

Medical, Dental, and Vision

401(k) with company match

Paid time off & holidays

Employee discounts

Referral bonuses

Annual reviews and merit increases

Qualifications

• Valid driver's license required.
• Preferred experience in vehicle repair or service.

Responsibilities

• Greet customers and conduct vehicle walk-arounds.
• Gather vehicle information and listen to customer concerns.

Skills

Customer service

Communication

Education

High school diploma

Job description

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Job Title: Automotive Service Advisor/Writer

The Faulkner Automotive Group is seeking an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team! Faulkner offers a career growth environment. Automotive experience is a plus but not required; we provide training and growth opportunities for talented, energetic, and ambitious individuals. Faulkner has received over 60 Best Places to Work Awards. Our Mechanicsburg location includes franchises such as Alfa Romeo Maserati, Cadillac, Chrysler Dodge Jeep Ram FIAT, Infiniti, Nissan, Porsche, Subaru, and Volkswagen.

Benefits for Automotive Service Advisor/Writer:

• Top-tier benefits: Medical, Dental, and Vision
• 401(k) with company match
• Paid time off & holidays
• Employee discounts
• Referral bonuses
• Annual reviews and merit increases

As a Service Advisor/Writer, you will be the first point of contact for customers bringing their vehicles in for service. Your role includes greeting customers, conducting vehicle walk-arounds, gathering vehicle information, and listening to customer concerns to understand the issues better.

Requirements:

• Valid driver's license
• Preferred: Vehicle repair or service experience
• Preferred: Customer service experience

About Faulkner:

The Faulkner Automotive Group is a family-owned business serving Central and Southeastern Pennsylvania, comprising 31 dealership locations and 23 franchises, making it one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug-Free Workplace.

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