Automotive Service Advisor & Writer

Faulkner Automotive; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

PTO & holidays

Employee discounts

Referral bonuses

Annual reviews

Job summary

Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor for Volvo Lancaster. No prior automotive experience needed; we provide training and growth opportunities for energetic and ambitious team members.

You are the first point of contact for customers, greet them, and guide them through the repair process with a focus on clear communication and exceptional service. Faulkner emphasizes a strong benefits package and career growth.

Qualifications

• Valid driver's license is required
• Vehicle repair or service experience preferred
• Customer service experience preferred

Responsibilities

• Greet customers and guide them through the repair process in a smooth, professional manner.
• Serve as the first point of contact for customers bringing in their vehicles for service, including obtaining vehicle information and explaining issues.

Skills

Customer service

Communication

Job description

Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor for Volvo Lancaster. No prior automotive experience needed; we provide training and growth opportunities for energetic and ambitious team members.

You are the first point of contact for customers, greet them, and guide them through the repair process with a focus on clear communication and exceptional service. Faulkner emphasizes a strong benefits package and career growth.