Automotive Service Advisor/Writer

The Faulkner Automotive Group; Nebraska; Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Top-tier medical, dental and vision

401k with company match

Paid time off & holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Resumo da oferta

The Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor to join our Volvo Lancaster team. No extensive automotive experience required; training is provided and growth opportunities exist for driven individuals.

You will greet customers, collect vehicle information, and clearly communicate repair steps while delivering exceptional service in a fast-paced environment.

Qualificações

• Valid driver's license.
• Vehicle repair or service experience preferred.
• Customer service experience preferred.

Responsabilidades

• Greet customers and guide them through the repair process.
• Perform vehicle information gathering and listen to issues.
• Serve as first point of contact for service inquiries.

Conhecimentos

Customer service

Walkaround inspection

Communication

Descrição da oferta de emprego

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at Volvo Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.

Automotive Service Advisor Requirements

• Valid driver's license
• Vehicle repair or service experience preferred
• Customer service experience preferred

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.