Automotive Service Advisor / Writer

Vadenchevroletpooler; Elmhurst (IL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) Retirement Program

Paid Vacation

Positive and Professional Work Environment

Job summary

Vadenchevroletpooler in Elmhurst is expanding and seeks motivated Service Advisors to enhance customer service experience. The role involves greeting customers, completing service write-ups, and addressing customer inquiries regarding their vehicles. Candidates should possess strong communication skills and be able to multitask effectively. Experience in a similar role is preferred but not required, and training will be provided. This position offers a competitive salary and a comprehensive benefits package without Sunday work.

Qualifications

• Preferred Service Advisor experience but not required.
• Motivated, energetic, strong customer and communication skills.
• Must upload resume and complete online assessment.

Responsibilities

• Greet customers and complete service write-up process.
• Keep customers informed on completion times and service expenses.
• Address all customer concerns during vehicle delivery.
• Communicate effectively with technicians.

Skills

Customer service skills

Communication skills

Ability to multi-task

Automobile knowledge

Tools

Reynolds

Job description

NEW EXPANDED FACILITY! Multiple Positions Available! Experience Highly Preferred But We Will Train! Great Schedule!

Job Intro

Honda on Grand is your friendly, local Honda dealer of Elmhurst. We're proud to keep our customers coming back, and we're dedicated to offering only the best. Webelieve that culture makes a difference. Our company’s core focus is building relationships that last with our employees, customers, and community.Our servicedepartment is expanding and we are hiring experienced ServiceAdvisors. Apply online today!

Job Description

Service Advisors greet customers and complete service write up processKeep customer informed on completion times, service expenses, and possible changes

• We offer a great Benefits Package!
• $60,000 - $100,000+ Earnings
• NEW EXPANDED FACILITY!
• Brand new air-conditioned work area
• Medical, Dental, Vision, and Life Insurance offered
• 401(k) Retirement Program
• No work on Sundays!
• Paid Vacation
• Positive and Professional Work Environment

Responsibilities

• Service Advisors greet customers and complete service write up process
• Keep customer informed on completion times, service expenses, and possible changes
• Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
• Know automobiles well enough to answer characteristic and operational questions regarding the customer's vehicles
• Maintain strong communication with technicians

Requirements

• Service Advisor experience is preferred but not required
• Honda experience preferred but not required, will train new hires
• Must bemotivated and energetic with strong customer and communication skills.
• Must be able to multi-task in a very busy environment.
• Reynolds experience is a plus
• Valid Driver's License and clean record
• Upload resume and complete online assessment for immediate consideration
• Applicants must pass pre-employment background check

Terms

We are an Equal Opportunity Employerand prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.