Automotive Service Advisor

Abeloff Auto Group, Inc.; Stroudsburg (Monroe County); On-site; USD 40,000 - 100,000; Full time

Job summary

Join a family-owned automotive group as an Automotive Service Advisor in Stroudsburg. You'll be the key liaison between customers and the service team, ensuring customer satisfaction while managing the repair process. Enjoy a competitive salary, comprehensive benefits, and a supportive work environment.

Benefits

Medical, dental & life insurance

Short-term/long-term disability insurance

401(k) with company match

Paid vacations and holidays

Employee discounts on parts and labor

Qualifications

• Experience as an Automotive Service Advisor is a huge plus.

Responsibilities

• Serve as a communication bridge between service team and customer.
• Assess customer needs, prepare estimates, and verify repairs.

Skills

Multi-tasking

Professional demeanor

Friendly demeanor

Knowledge of automotive parts

Knowledge of engineering

Education

Valid driver's license

Job description

Automotive Service Advisor

Abeloff is looking for an enthusiastic,motivated professional to join us. We are a family-owned company, doing business in the Poconos for over 60 years. Our best assets are our employees. We look forward to making our Abeloff community even stronger with you on our team!

What we offer:

• Potential to earn $40K- $100K annually on our salary/bonus comp plan

• Medical,dental & life ins. starting 1st of the month after hire

• Available short-term /long-term disability ins., additional life ins., accident ins.

• 401(k) with Company match

• Full - time position; flexible work schedule with rotating Saturdays off

• Outstanding training program, combining hands-on and formal training

• Paid vacations and holidays, always closed on Sundays

• Employee discounts on parts, labor and vehicle purchases

Responsibilities

• This is arguably the most important position in our dealership. You are the communication bridge between our service team and the customer. You lead the complicated process of assessing customer needs and suggesting solutions, verifying coverage, preparing estimates, and verifying completion of repairs and maintenance.

• You ensure that our work meets the customers’ expectations, while obtaining necessary authorizations and approvals from insurance carriers, factory and aftermarket warranties.

Requirements

• Multi-tasking in a very fast-paced environment, with a professional and friendly demeanor

• Knowledge of automotive parts and engineering

• Experience as an Automotive Service Advisor is a huge plus

• Valid driver's license and able to pass a drug screen