Automotive Service Advisor | Up to $90K + Benefits

Christian Brothers Automotive Corporation; Austin (TX); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Compensation up to 90K

Weekend time with family

Paid vacation

Paid holidays

401(k)

Employee appreciation events

Employee discount

Chaplain care support

Locally owned

Training program

Flywheel points for swag

Learning system

Financial wellness program

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and keep them informed of vehicle status. The role focuses on building lasting relationships and ensuring satisfaction from arrival to final pickup in a busy, customer-focused environment.

Advisors explain repair options, maintain clear communication, and work to uphold honesty and integrity while delivering excellent service.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Proficiency in Windows-based software and automotive store applications.
• Experience in automotive customer service or service writer/advisor/sales role.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and our customer.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle guest as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned

Skills

Driving record acceptable

Windows-based software

Automotive customer service experience

Tools

Windows software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and keep them informed of vehicle status. The role focuses on building lasting relationships and ensuring satisfaction from arrival to final pickup in a busy, customer-focused environment.

Advisors explain repair options, maintain clear communication, and work to uphold honesty and integrity while delivering excellent service.