Automotive Service Advisor | Up To $80k+ | 3 Yrs Exp Required - 2494

Promotive; Boulder (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO

Paid major holidays

Colorado retirement plan

Job summary

Promotive in Boulder, CO is seeking an experienced Automotive Service Advisor to manage customer interactions, repair orders, estimates, and workflow in a fast-paced shop. The role offers a $60,000–$80,000 salary based on experience and a standard Monday–Saturday schedule with 1:00 PM–9:00 PM shifts.

Ideal candidates bring 3+ years in the role, strong communication and sales skills, and the ability to work well in a team while maintaining high standards of customer trust and diagnostic

Qualifications

• 3+ years of Automotive Service Advisor experience.
• Strong customer service and communication skills.
• Proven automotive service sales ability and customer trust.
• Strong organizational skills for multitasking.
• DVI experience preferred.
• Automotive parts knowledge is a plus.
• Ability to work in a fast-paced service team.

Responsibilities

• Greet customers and provide a professional, welcoming service experience.
• Write accurate repair orders and communicate recommended services.
• Coordinate repair workflow between customers and technicians.
• Review DVI results and clearly present findings to customers.
• Prepare and manage estimates, approvals, and follow-up communications.
• Maintain clear, accurate repair-order documentation.

Skills

Automotive Service Advisor experience

Customer service

Communication

Sales ability

Organizational skills

DVI experience

Automotive parts knowledge

Team collaboration

Job description

Automotive Service Advisor | $60K-$80K Salary | Boulder, CO

Location: Boulder, CO
Schedule: Monday–Saturday | 1:00 PM–9:00 PM | Two days off during the week
Pay Rate: $60,000–$80,000 salary based on experience
Pay Type: Salary

About the Shop

The shop is seeking an experienced Automotive Service Advisor in Boulder, CO, with a $60,000–$80,000 salary based on experience.
This established, independent, owner-operated repair shop has been in business for more than five years and focuses on diagnostic excellence, customer trust, and high-quality repairs.
The Service Advisor will manage customer communication, repair orders, estimates, approvals, and workflow in a fast-paced environment.
Benefits include Paid Time Off, paid major holidays, and a Colorado retirement plan.

Key Responsibilities

• Greet customers and provide a professional, welcoming service experience
• Write accurate repair orders and communicate recommended services
• Coordinate repair workflow between customers and technicians
• Review Digital Vehicle Inspection (DVI) results and clearly present findings to customers
• Prepare and manage estimates, customer approvals, and follow-up communication
• Maintain clear, accurate, and organized repair-order documentation

Qualifications

• 3+ years of Automotive Service Advisor experience
• Strong customer service and communication skills
• Proven automotive service sales ability and experience building customer trust
• Strong organizational skills with the ability to manage multiple responsibilities
• Digital Vehicle Inspection (DVI) experience preferred, but not required
• Automotive parts knowledge is a plus
• Ability to work effectively as part of a fast-paced service team
• $60,000–$80,000 annual salary based on experience
• Paid Time Off (PTO)
• Paid major holidays

Why Work Here

• Established, independent, owner-operated automotive repair shop
• Reputation centered on diagnostic excellence, customer trust, and quality repairs
• Opportunity to work alongside a skilled automotive team
• Customer-focused role with responsibility for service communication and repair workflow
• Opportunity to contribute to a growing independent shop where employee input is valued
• Workplace focused on quality, integrity, and teamwork

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.