Automotive Service Advisor - Up to $110k + Sign-On Bonus

Group 1 Automotive, Inc.; Owings Mills (MD); Presencial; USD 50.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Paid training and advancement

Descripción de la vacante

Group 1 Honda of Owings Mills is seeking an Automotive Service Advisor to join our busy service department. Ideal candidates are customer‑driven, with strong communication skills and a knack for explaining vehicle maintenance and repair needs to customers.

The role involves scheduling, estimating, and coordinating with technicians and parts staff to ensure timely service. A sign‑on bonus up to $2,500 is offered for experienced advisors.

Formación

• 1–2+ years of Automotive Service Advisor experience.
• Must be available to work Monday through Saturday.
• CDK and Xtime experience is a plus but not required.
• High School Diploma or equivalent.
• Must have a Valid Driver’s License.

Responsabilidades

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Conocimientos

Customer service

Communication

Scheduling

Educación

High School diploma or equivalent

Herramientas

CDK

Xtime

Descripción del empleo

Group 1 Honda of Owings Mills is seeking an Automotive Service Advisor to join our busy service department. Ideal candidates are customer‑driven, with strong communication skills and a knack for explaining vehicle maintenance and repair needs to customers.

The role involves scheduling, estimating, and coordinating with technicians and parts staff to ensure timely service. A sign‑on bonus up to $2,500 is offered for experienced advisors.