Automotive Service Advisor: Unlimited Earnings & Growth

MileOne Autogroup; Baltimore (MD); On-site; USD 31,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Training and mentoring

Employee purchase program

Health benefits and more

Job summary

Heritage Toyota Catonsville is seeking an experienced Automotive Service Advisor / Service Writer to join our busy service department. You will greet customers, consult on vehicle service needs, and prepare estimates with accuracy and courtesy.

Ideal candidates have 2+ years of dealership experience in automotive service writing, basic MS Office skills, and a solid understanding of car functions. Reynolds Ignite experience is a plus.

Qualifications

• 2+ years’ dealership experience in automotive service writing.
• Reynolds Ignite experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematical skills.
• Working knowledge of basic car functions, characteristics, and operations.

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications.
• Schedule and manage service appointments and service estimates.
• Address and resolve customer complaints.

Skills

Dealership experience

Automotive service writing

Reading & interpreting docs

MS Office / computer skills

Basic automotive knowledge

Tools

Reynolds Ignite

Job description

Heritage Toyota Catonsville is seeking an experienced Automotive Service Advisor / Service Writer to join our busy service department. You will greet customers, consult on vehicle service needs, and prepare estimates with accuracy and courtesy.

Ideal candidates have 2+ years of dealership experience in automotive service writing, basic MS Office skills, and a solid understanding of car functions. Reynolds Ignite experience is a plus.