Automotive Service Advisor & Tech Specialist

Vipauto; Needham (MA); On-site; USD 35,000 - 50,000; Part time

Job summary

Vipauto in Needham is seeking a Tech-Advisor to deliver exceptional customer service while ensuring effective communication and teamwork. This role requires working both at the service counter and in the shop, fulfilling automotive service tasks and adhering to company policies.

The ideal candidate will have strong organizational skills, excellent communication abilities, and relevant certification training. A commitment to safety and customer satisfaction is essential for this position.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to analyze, prioritize, identify, and implement solutions.
• Understanding of automotive servicing and the industry.

Responsibilities

• Ensure workplace safety and follow all safety policies.
• Serve customers as a service writer, educating them about their vehicle.
• Work in the shop as a technician when necessary.

Skills

Excellent verbal and written communication

Sound business sense

Strong organization and time management skills

Comprehensive understanding of automotive servicing

Education

Completion of two-year college or technical school program

One year of related experience in automotive service field

Tools

ASE Certification P2 – Parts Specialist

ASE Certification G1 – Maintenance and light repair

ASE Certification A4 – Suspension & Steering

Job description

Vipauto in Needham is seeking a Tech-Advisor to deliver exceptional customer service while ensuring effective communication and teamwork. This role requires working both at the service counter and in the shop, fulfilling automotive service tasks and adhering to company policies.

The ideal candidate will have strong organizational skills, excellent communication abilities, and relevant certification training. A commitment to safety and customer satisfaction is essential for this position.