Automotive Service Advisor & Technician

Vipauto; Hanover (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Vipauto in Hanover, Massachusetts is seeking a Tech-Advisor to enhance customer experiences through effective service and communication. This role involves working both at the counter as a service writer and in the shop as a technician when needed.

Key responsibilities include building relationships with customers, ensuring compliance with safety standards, and fulfilling training requirements for certifications. Ideal candidates should possess strong communication skills and a solid understanding of automotive servicing.

The position offers a dynamic work environment and growth opportunities.

Qualifications

• One year of related experience in automotive service field.
• Current, valid driver’s license issued in state of residence.
• State Inspection License Required (where applicable).

Responsibilities

• Ensure workplace safety and follow all safety policies.
• Work as a service writer and educate customers about their vehicles.
• Complete all required services on customers’ vehicles.

Skills

Excellent verbal and written communication

Strong organization and time management skills

Sound business sense

Comprehensive understanding of automotive servicing

Education

Completion of two-year college or technical school program

Tools

ASE Certification P2 – Parts Specialist

ASE Certification G1 – Maintenance and light repair

ASE Certification A4 – Suspension & Steering

Job description

Vipauto in Hanover, Massachusetts is seeking a Tech-Advisor to enhance customer experiences through effective service and communication. This role involves working both at the counter as a service writer and in the shop as a technician when needed.

Key responsibilities include building relationships with customers, ensuring compliance with safety standards, and fulfilling training requirements for certifications. Ideal candidates should possess strong communication skills and a solid understanding of automotive servicing.

The position offers a dynamic work environment and growth opportunities.