Automotive Service Advisor/Shop manager

CJ Auto and truck repair; Glen Burnie (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Paid major holidays and vacation

Disability insurance with employer con

Health insurance allowance offered

Job summary

CJ Auto and truck repair in Glen Burnie, MD is seeking an experienced automotive service advisor. You will greet customers, collect vehicle information, and communicate repair options and costs clearly. You will work with technicians to verify customer needs and schedule jobs based on shop workload.

We offer benefits including 401(k), matching, health insurance, paid time off, and holidays, plus competitive pay with commission plans. Experience with QuickBooks and Tekmetric is a plus.

Qualifications

• Experience as an automotive service advisor.
• Ability to generate accurate estimates for repairs.
• Ability to coordinate with technicians to verify needs.
• Strong scheduling to align with shop workload.

Responsibilities

• Greet customers and document vehicle concerns.
• Provide clear repair recommendations and cost estimates.
• Coordinate with technicians to ensure needs are met.
• Schedule repairs based on shop workload and availability.
• Explain services and upsell where appropriate.

Skills

Customer relations

Estimate accuracy

Team coordination

Job scheduling

Communication

Tools

QuickBooks

Tekmetric

Job description

Benefits:

• 401(k)


• 401(k) matching


• Competitive salary


• Employee discounts


• Health insurance


• Paid time off

Must have

• Customer relation skills


• Able to build an accurate estimate


• Work with technicians to verify customer needs are met


• Able to schedule jobs according to current shop workload


• Quickbooks and Tekmetric Experience a plus.

Full time position available for an experienced automotive service advisor. We work on most domestic and Asian cars and trucks. We specialize in light/medium duty diesel trucks and fleet vehicles, and ford vehicles.

Monday- Friday 8-5pm

Other benefits

• Paid major holidays and vacation


• Retirement plan with match


• Disability insurance with employer contribution offered.


• Health insurance allowance offered.

We are an honest repair shop with 5 star reviews, if you do not take pride in your work and do not put the customers best interest and safety first, this is not the job for you.

Hourly pay based on experience. Commission plans available.