Automotive Service Advisor / Service Consultant

Vip-Automotive-Group-1; Paramus (NJ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts (Vehicles, Service,

Parts

Supplemental Benefits (Life, STD, LTD)

Employee Recognition Programs

Ongoing Training & Career Growth

Job summary

Paramus Chevrolet, part of the VIP Automotive Group, is actively hiring a top-performing Automotive Service Advisor / Service Consultant to join our high-volume, high-earning service department.

If you have dealership experience, strong CSI scores, and a proven ability to upsell maintenance and repair services, this is a rare opportunity to maximize your earnings and grow within a leading dealer group.

Qualifications

• 2+ years Automotive Service Advisor experience (REQUIRED).
• Dealership experience preferred (Chevy / GM a plus).
• Proven track record of high CSI and sales performance.
• Strong communication & closing skills.
• Ability to multitask in a fast-paced environment.
• Team player with a results-driven mindset.

Responsibilities

• Greet customers and write repair orders accurately.
• Diagnose customer concerns and recommend services.
• Upsell maintenance, repairs, and additional services.
• Provide estimates for parts, labor, and timelines.
• Communicate effectively with customers and technicians.
• Manage workflow and coordinate with shop dispatch.
• Ensure repair orders are properly documented and closed.
• Maintain follow-up to increase retention.
• Build long-term customer relationships and loyalty.

Skills

CSI scores

Upsell skills

Communication

Closing skills

Multitasking

Team player

Job description

Full Time Technical Paramus, NJ, US

3 days ago Requisition ID: 1735

Salary Range: $75,000.00 To $100,000.00 Annually

Paramus Chevrolet, part of the award-winning VIP Automotive Group, is actively hiring a top-performing Automotive Service Advisor / Service Consultant to join our high-volume, high-earning service department.

If you have dealership experience, strong CSI scores, and a proven ability to upsell maintenance and repair services, this is a rare opportunity to maximize your earnings and grow within a leading dealer group.

• $75,000 – $100,000+ Total Compensation
• Aggressive Commission Structure
• Monthly Performance Bonuses
• High Car Count = High Income Opportunity

• High-volume service department (steady work = consistent earnings)
• Strong leadership & proven processes
• Structured training & career advancement
• Promote-from-within culture
• Positive, team-driven work environment

• Deliver exceptional customer experience (CSI-focused service)
• Greet customers and write repair orders accurately
• Diagnose customer concerns and recommend services
• Upsell maintenance, repairs, and additional services
• Provide estimates for parts, labor, and timelines
• Communicate effectively with customers and technicians
• Manage workflow and coordinate with shop dispatch
• Ensure repair orders are properly documented and closed
• Maintain consistent follow-up to increase retention
• Build long-term customer relationships and loyalty

• 2+ years Automotive Service Advisor experience (REQUIRED)
• Dealership experience preferred (Chevy / GM a plus)
• Proven track record of high CSI and sales performance
• Strong communication & closing skills
• Ability to multitask in a fast-paced environment
• Team player with a results-driven mindset

• Medical & Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Employee Discounts (Vehicles, Service & Parts)
• Supplemental Benefits (Life, STD, LTD)
• Employee Recognition Programs
• Ongoing Training & Career Growth

Join a top-performing dealership with strong traffic, strong pay plans, and real growth potential.