Automotive Service Director / Service Manager

Paramus Chevrolet; Paramus (NJ); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Career growth opportunities

Ongoing training

Supportive leadership

Job summary

A leading automotive dealership in Paramus is seeking an experienced Automotive Service Director to lead their high-volume service department. The ideal candidate will have over 5 years of leadership experience in managing service departments and a proven track record in driving profitability and customer satisfaction. This full-time role offers an earning potential of $175,000 – $200,000 annually, along with a Monday–Friday schedule and opportunities for career growth. Apply today to join a supportive team culture.

Qualifications

• 5+ years Automotive Service Manager or Service Director experience.
• Experience running a high-volume dealership service department.
• Ability to analyze reports and improve service department performance.

Responsibilities

• Manage daily operations of the automotive service department.
• Lead service advisors, technicians, and support staff.
• Monitor technician productivity and department profitability.
• Maintain high customer satisfaction and retention.

Skills

Leadership

Customer satisfaction focus

Operational efficiency

Analytical skills

Job description

Paramus Chevrolet, part of the VIP Automotive Group, is seeking an experienced Automotive Service Director / Service Manager to lead our high-volume dealership service department.

This leadership role is ideal for a proven automotive service manager who can drive profitability, technician productivity, and customer satisfaction while maintaining strong team leadership.

Why Join Paramus Chevrolet

• $175,000 – $200,000 earning potential (inclusive of bonuses and commission) per year
• Monday–Friday schedule (5 day work week)
• Established, high-volume dealership
• Supportive leadership and strong team culture
• Career growth within a successful automotive group
• Ongoing training and advancement opportunities

Responsibilities

• Manage daily operations of the automotive service department
• Lead service advisors, technicians, and support staff
• Monitor technician productivity, service KPIs, and department profitability
• Maintain high customer satisfaction (CSI) and retention
• Oversee service scheduling, workflow, and repair quality
• Ensure compliance with manufacturer policies and warranty procedures
• Work closely with the parts and sales departments
• Resolve customer concerns and maintain a positive service experience

Qualifications

• 5+ years Automotive Service Manager or Service Director experience
• Experience running a high-volume dealership service department
• Strong leadership and team management skills
• Ability to analyze reports and improve service department performance
• Strong focus on customer satisfaction and operational efficiency

Paramus Chevrolet is part of the VIP Automotive Group, known for its strong leadership, customer-first culture, and commitment to employee growth.

Apply today to join one of the region’s leading automotive dealership service teams.

Job Type: Full-time

Pay: $175,000 – $200,000+ (inclusive of bonuses and commission) per year