Automotive Service Advisor & Sales | Path to Management

Stokes Tire Service; Santa Monica (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Vacation & holidays

Insurances (medical/dental/vision)

401(k) with company match

Employee discounts

Job summary

Stokes Tire Service in Santa Monica, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You’ll translate mechanical needs into clear recommendations and drive sales of tires, wheels, repairs, and warranties with a focus on outstanding customer care.

As the liaison between customers and technicians, you’ll build trust, document inspections, and maintain showroom and inventory standards while supporting a collaborative team.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Job description

Stokes Tire Service in Santa Monica, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You’ll translate mechanical needs into clear recommendations and drive sales of tires, wheels, repairs, and warranties with a focus on outstanding customer care.

As the liaison between customers and technicians, you’ll build trust, document inspections, and maintain showroom and inventory standards while supporting a collaborative team.