Automotive Service Advisor - Paid Training & Career Growth

Kunes Auto Group; Saint Paul (MN); In loco; USD 81.000 - 99.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company M

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay Options

Employee Discounts on Vehicles, Parts,

Service discounts and ongoing training

Career Advancement Opportunities

Descrizione del lavoro

Kunes Auto Group is seeking a skilled Automotive Service Advisor to serve as the link between customers and the service department, ensuring top-notch care and accurate repair orders. You will assess needs, communicate options, and coordinate with technicians to keep vehicles serviced within promised timeframes.

We offer competitive pay with bonuses, paid training, and opportunities for career growth across 40+ locations.

Competenze

• 2+ years of experience in Service Advising, Automotive/Car Sales, Commissioned Sales, Customer Service, or Parts required (willing to train the right person)
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and stay organized in a fast-paced environment
• Knowledge of vehicle maintenance and repair processes is a plus
• Technically savvy and able to quickly learn computer and service scheduling software
• valid driver’s license and clean driving record

Mansioni

• Greet customers warmly, assess their vehicle concerns, and record their needs
• Recommend maintenance and repair services based on manufacturer specifications and vehicle history
• Prepare detailed repair orders, including labor and parts estimates, for customer approval
• Communicate with customers about inspection results and recommend necessary corrective actions
• Provide updates on repair progress, explain costs, and secure customer authorization for additional work
• Advise customers on vehicle care, preventative maintenance, and available services
• Schedule service appointments, ensuring a seamless and efficient process
• Maintain high customer satisfaction standards by addressing concerns promptly
• Coordinate with technicians and ensure vehicles are serviced within the promised timeframe
• Implement quality control processes to minimize errors and ensure customer satisfaction

Conoscenze

Customer service

Communication

Organization

Multi-tasking

Tech savvy

Vehicle maintenance knowledge

Scheduling software

Strumenti

Service scheduling software

Descrizione del lavoro

Kunes Auto Group is seeking a skilled Automotive Service Advisor to serve as the link between customers and the service department, ensuring top-notch care and accurate repair orders. You will assess needs, communicate options, and coordinate with technicians to keep vehicles serviced within promised timeframes.

We offer competitive pay with bonuses, paid training, and opportunities for career growth across 40+ locations.