Automotive Service Advisor - No Weekends, $75K+ OTE

Gilder Search Group; Warminster Township (Bucks County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Paid training and professional develop

Paid time off

Paid holidays

Career advancement opportunities

Supportive team environment

Job summary

Wayne's Automotive in Warminster, PA is seeking a customer-focused Service Advisor to join our team. You will be the primary contact for customers, guiding them through vehicle issues, coordinating repairs, and delivering an exceptional service experience from start to finish.

This role is ideal for someone with strong customer service or service advisor experience, aiming to build a career in automotive services.

Qualifications

• Strong communication and customer service skills.
• Positive attitude and professional demeanor.
• Ability to multitask in a fast-paced environment.
• Strong organizational and follow-up skills.
• Team-oriented mindset.
• Computer proficiency.

Responsibilities

• Greet customers and build lasting relationships.
• Listen to customer concerns and accurately document vehicle issues.
• Communicate repair recommendations clearly and professionally.
• Prepare estimates and secure repair approvals.
• Coordinate workflow between customers and technicians.
• Keep customers informed throughout the repair process.
• Deliver vehicles and review completed repairs.
• Help ensure an outstanding customer experience every day.

Skills

Communication

Customer service

Multitasking

Organizational skills

Teamwork

Computer proficiency

Tools

Tekmetric

Digital vehicle inspections

Job description

Wayne's Automotive in Warminster, PA is seeking a customer-focused Service Advisor to join our team. You will be the primary contact for customers, guiding them through vehicle issues, coordinating repairs, and delivering an exceptional service experience from start to finish.

This role is ideal for someone with strong customer service or service advisor experience, aiming to build a career in automotive services.