Automotive Service Advisor — Mon–Fri, High Earnings Potential

Promotive; Rochester (WA); Vor Ort; USD 100.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical and dental insurance (70% paid

Paid Time Off

Washington paid sick leave

Simple IRA with 3% employer match

Paid training through SalesFix andTech

Uniforms provided

Zusammenfassung

Promotive seeks an experienced Automotive Service Advisor for our Rochester, WA shop. You will greet customers, present repair options, manage repair orders and coordinate with technicians in a Monday–Friday, no-weekends schedule.

Base pay plus commission with earning potential well over $100,000 annually. Training during the first 30 days, medical/dental insurance after 90 days, 70% employer-paid coverage, PTO and a Simple IRA with 3% match.

Qualifikationen

• 3+ years of Automotive Service Advisor experience preferred; independent shop experience required.
• Excellent communication, customer service, and organizational skills.

Aufgaben

• Greet customers and provide an exceptional service experience from drop-off to delivery.
• Communicate repair recommendations, estimates, and timelines clearly to customers.
• Create and manage repair orders, coordinating workflow with technicians.
• Maintain ongoing communication about repair progress and vehicle status.
• Use Protractor, AutoVitals DVI, and CRM tools to manage orders and communications.
• Coordinate parts orders, warranty claims, and customer follow-up.
• Prioritize repairs with technicians to ensure quality workmanship.
• Help customers make informed repair decisions with honest recommendations.

Kenntnisse

Automotive Service Advisor

Customer service excellence

Tools

Protractor

AutoVitals

CRM systems

Jobbeschreibung

Promotive seeks an experienced Automotive Service Advisor for our Rochester, WA shop. You will greet customers, present repair options, manage repair orders and coordinate with technicians in a Monday–Friday, no-weekends schedule.

Base pay plus commission with earning potential well over $100,000 annually. Training during the first 30 days, medical/dental insurance after 90 days, 70% employer-paid coverage, PTO and a Simple IRA with 3% match.