Automotive Service Advisor — Lucrative Pay & Growth Path

bigbrandtire; Concord (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission and overtime

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into Service Manager or

Job summary

Big Brand Tire & Service in Concord, CA is hiring a Service Advisor to greet guests and deliver a world-class service experience. You’ll translate mechanical recommendations into clear guidance and help customers choose tires, wheels, repairs, warranties, and services.

With 1–3 years in automotive service sales or retail, you’ll use strong communication and organization to build long-term relationships, support technicians, and contribute to a fast, accurate, and safe showroom operation.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Strong customer service and transferable sales background.
• Valid driver’s license.
• Willing to work weekends.
• Ability to lift up to 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Team player

Problem solving

Job description

Big Brand Tire & Service in Concord, CA is hiring a Service Advisor to greet guests and deliver a world-class service experience. You’ll translate mechanical recommendations into clear guidance and help customers choose tires, wheels, repairs, warranties, and services.

With 1–3 years in automotive service sales or retail, you’ll use strong communication and organization to build long-term relationships, support technicians, and contribute to a fast, accurate, and safe showroom operation.