Automotive Service Advisor — Path to Management

bigbrandtire; Pleasanton (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly rate

Commission & overtime

Paid time off

Insurance packages

401(k) match

Employee discounts

ASE reimbursement

Career progression

Job summary

Big Brand Tire & Service in Pleasanton, CA seeks a Service Advisor to deliver world-class service and act as the liaison between customer and technician. You will recommend services and guide customers through their tire and repair options.

The position offers an hourly rate plus commission and overtime opportunities, with paid vacation and holidays, comprehensive insurance, a 401(k) match, and clear paths to management as the team grows together.

Qualifications

• 1–3 years in automotive service sales or retail automotive.
• Strong customer service and transferable sales background.
• Excellent communication and organizational skills.
• Valid driver's license and ability to lift 70 lbs.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Translate mechanical issues into clear recommendations to customers.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build relationships turning guests into lifelong customers.
• Maintain showroom and inventory standards.
• Collaborate with team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales experience

Automotive knowledge

Communication

Job description

Big Brand Tire & Service in Pleasanton, CA seeks a Service Advisor to deliver world-class service and act as the liaison between customer and technician. You will recommend services and guide customers through their tire and repair options.

The position offers an hourly rate plus commission and overtime opportunities, with paid vacation and holidays, comprehensive insurance, a 401(k) match, and clear paths to management as the team grows together.