Automotive Service Advisor: Lead & Elevate Customer Care

Bastian Tire; Williamsport (Lycoming County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay plans

Benefits: health, PTO, 401(k) with 2%+

Job summary

Bastian Tire & Auto Centers in Williamsport, PA seeks a Retail Salesperson/Automotive Service Advisor to welcome customers, schedule repairs, and discuss service options. You will clearly communicate repair recommendations and keep customers updated on progress.

Ideal candidates have automotive industry experience (2+ years), strong communication skills, and the ability to lead in a fast-paced shop environment. This role requires physical stamina and US work authorization.

Qualifications

• Automotive industry experience with at least 2 years.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Proactive, solutions-oriented mindset with commitment to exceptional service.
• Must be able to lift and move items up to 50 pounds and stand for extended periods.
• Authorized to work in the United States.

Responsibilities

• Greet customers, schedule appointments, and explain services offered.
• Communicate repair recommendations clearly and keep customers informed on progress.
• Assist customers with vehicle repair needs and updates throughout service.
• Collaborate with technicians to ensure timely completion of work.

Skills

Automotive experience

Communication skills

Team leadership

Proactive problem-solving

Physical stamina

US work authorization

Job description

Bastian Tire & Auto Centers in Williamsport, PA seeks a Retail Salesperson/Automotive Service Advisor to welcome customers, schedule repairs, and discuss service options. You will clearly communicate repair recommendations and keep customers updated on progress.

Ideal candidates have automotive industry experience (2+ years), strong communication skills, and the ability to lead in a fast-paced shop environment. This role requires physical stamina and US work authorization.